Jennifer
Keahl is a proud
multi-unit franchise owner for StretchLab in Brighton and Clarkston, Michigan.
The franchise opportunity is the industry’s largest assisted stretching brand,
offering one-on-one assisted stretching services for all ages and fitness
levels. With heightened awareness and demand for recovery and holistic
wellness, StretchLab offers consumers more ways to reduce their risk of injury,
regain mobility, improve flexibility and range of motion, and reclaim their
freedom. Jennifer’s entrepreneurial journey, which
began many years ago, is nothing short of inspirational, which is why FranNet
of Michigan chose to feature her as part of our ongoing series of client
success stories. Assisted by FranNet Consultant Mark
Cory, Jennifer
was able to turn her entrepreneurial dreams into reality. Below, in her own
words, she shares the details of her personal journey - from her successful
two-decade career in medical device repair to launching an independent entrepreneurial
future in the health, wellness, and fitness industry.
Background
“I earned my bachelor's
degree in environmental science from Michigan State University, then followed
that up with an MBA from the University of Michigan-Flint. I spent 20 years
working for a medical device repair business in a variety of roles, eventually
being promoted to serve as the company’s vice-president of quality. For 10 of
those years, we were owned by private equity and positioned ourselves to be
acquired by a large corporation. We quadrupled the size and revenue of the
company, which required a lot of hard work and dedication to accomplish –
something I remain very proud of. On the personal side, I’m recently married,
and between my husband and I, we have two adult daughters and two teenaged
sons.”
On Becoming an
Entrepreneur
“It was not a surprise
when our company was sold. Still, it felt like my baby had grown up and graduated.
My role, my duties, everything changed. It was at this point that I wanted to
explore and see what else was out there. I didn’t really begin in the
franchising space – in fact, I didn’t know much about it at all. Like many
people, I assumed it was just fast food. I also looked at regular small
business opportunities and, through my network, I was introduced to Mark Cory
with FranNet of Michigan. We had a couple of meetings, and I discovered that
franchising had a lot of what I liked and needed in order to prepare for an
entrepreneurial future. I knew I would need support in areas like sales and
marketing assistance. I was certain I didn’t have all the knowledge and
experience I needed to be an independent business owner but remember – my
background was in quality. And there was something comforting and familiar to
me about following a franchise’s proven business model.”
What Attracted You to
the StretchLab Business Model?
“I’ve always been into
fitness, and I stretch all the time. In fact, it had never even occurred to me
that people did not stretch. When I was investigating different franchise
opportunities, I fell in love with StretchLab’s business model. I began to
think it was the perfect opportunity to combine my passion for fitness and
wellness with owning a business. As a new modality, I felt like StretchLab was
both risky and attractive – an interesting combination.”
Tell Us About Your
Experience Getting Started
“Getting starting was
very challenging for me, especially since I was still working a full-time job.
I know there are many others who’ve taken the entrepreneurial route who can
tell you that starting a business of your own can be overwhelming. And it takes
a toll on you mentally. So many of the smallest details like tax filings,
paperwork, licenses, bank accounts, and registrations – these were all time-intensive
tasks. There were a lot of hoops to jump through. Furthermore, our sales were initially
very slow, and our corporate regional sales manager did not hesitate to tell me
how far behind we were. I felt like I had failed already. However, we then
began working with another regional sales manager who turned out to be a
terrific help. He set small, achievable goals for us and little by little, we
started hitting them. He kept repeating, ‘no worries, just keep going.’ Slowly
but surely, we began celebrating our small victories and it became clear that
we were making good progress. But it was a rollercoaster, nonetheless. Along
the way, I learned not to focus on or predict outcomes based on one little
metric – whether it was a good or bad number. I was reminded that the ultimate
goal was selling new memberships and retaining the ones we’d already secured. We
followed the playbook and eventually hit all of our benchmark goals. Six months
after I signed my franchise agreement with StretchLab, I opened the first of my
two locations in Clarkston in May of 2023. Shortly after that, I began seeking out
real estate for my second location in Brighton. I ended up finalizing that
lease in April of 2024 and opened the doors to my second location on August
19.”
Where Do You Stand
Today?
“Today we are doing
very well. I have the coolest employees on the planet who care about each
other, our clients, and the community in which we serve. We love sharing
success stories, such as when our clients achieve their goals. There are few
things more satisfying than hearing that your clients improved their golf
swing, no longer require daily pain medication, or have regained the ability to
tie their own shoes!”
How Did FranNet Support
Your Journey?
“I had a fantastic
experience with Mark Cory at FranNet of Michigan. Going into this I had no idea
what to expect. But he walked me through each stage of the buying process, and
I ended up enjoying it quite a bit. I reviewed four different concepts, all of
which aligned with my preferences and goals. When it got to the introductions
stage, everyone Mark introduced me to was so quick and responsive. It made it
much easier to narrow down my choices. Without a doubt, Mark and FranNet had all
the resources I needed. My experience was such a pleasure that I’ve already
referred a good friend of mine to Mark to explore franchise ownership using the
same process that I did.”
What’s Next for Jennifer
Keahl?
“As for where we go
from here, I’m looking at both the short and long-term goals. I know that I
want to continue growing, but for now, I’m primarily focused on my two studios
in Clarkston and Brighton. I’m trying to ingrain these studios with the
community to the point where people won’t know how they got along without a local
StretchLab studio. The community aspect is very important to me, which is why
we try our best to partner with other local small businesses and organizations.
Our goals are the same – we all want to grow and support one another to make
this a more vibrant and collaborative community – a place in which we can all
be proud to live and work. Another specific area I’m interested in exploring
further is how to utilize my StretchLab studios in the injury prevention space.
I think there is a lot of potential there and I’m looking forward to expanding
our reach in this area. The future looks pretty bright from where I’m
stretching.”
For more information,
please visit Jennifer Keahl’s StretchLab studios on the web: https://www.stretchlab.com/location/clarkston,
https://www.stretchlab.com/location/brighton.